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MO-TECHIn business since 2008Microsoft PartnerTel Aviv, service nationwideResponse to every call within 10 minutes
MO-TECH · Insurance and finance

Computer and IT services for insurance agencies and finance offices

An insurance agency and a finance office hold personal and financial data of many clients, and depend on systems that work all day. We have supported agencies and finance since 2008: protected data, available systems, and backup that is tested.

Response within 10 minutes 24/7 availability Microsoft Partner Since 2008
What matters specifically in your field

The IT an insurance agency really needs

We handle the whole infrastructure: client and policy management software, integrations to the insurance companies and the clearing house, protection of personal data, and encrypted backup, so the office runs continuously and safely.

Protection of client data

Personal and financial client data requires encryption, role based permissions, two step verification and malicious email filtering. We close the openings phishing arrives through.

System availability

The client and policy management software has to work all day. Continuous monitoring and a reply within 10 minutes, because a client on the line does not wait.

Integration with systems and the clearing house

Interfaces to the insurance companies and the pension clearing house, ongoing updates, and handling faults with the vendors on your behalf, without wasting the agents' time.

Backup and business continuity

Backup in three copies, so client data is not lost and ransomware does not paralyse the office for a working day.

What the service includes

A complete IT department, without hiring anyone

Ongoing IT support

Unlimited phone and remote support, a technician who comes to the office when needed, and fixes for computers, printers, email and network. Continuous monitoring catches the problem before anyone in the office notices it.

Information and cyber security

Protection for every endpoint and server, a managed firewall, malicious email filtering, two factor authentication, employee training, and backup that passes a real recovery test instead of just being configured.

Server, network and cloud management

On premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home, and permissions by role, not for everyone.

Backup and recovery

Backup in three copies, one of them off site, recovery tests scheduled on the calendar, and protection against ransomware that tries to encrypt the backup itself.

Computer equipment at importer prices

Computers, monitors, servers, network gear and mobile devices at importer prices, including setup and file transfer from the old machine, so your employee sits down and gets to work.

AI consulting and implementation

Choosing the tools that fit your business, embedding them in your actual workflows, training your team, and a dashboard that shows who really uses what and what you are paying for.

Arrival and response time

Most of the agencies we support are in Tel Aviv and the center, and we are there regularly. A reply within 10 minutes, a business stopping fault within 30 minutes, and a scheduled visit usually the same day.

Want to see how it works for you? You can book a free assessment, Book a technician for a one time visit, or buy equipment to the store at importer prices.

FAQ

Frequently asked questions about IT services for insurance agencies and finance offices

How do you protect our clients' personal data?
Encryption, role based permissions, two step verification, malicious email filtering and ransomware protected backup. Most attacks in the field arrive through email, and that is where we invest the most protection.
We are connected to the clearing house and the insurance companies, do you handle that?
Yes. We take care of the availability of the interfaces, the updates and the backup, and handle faults with the vendors on your behalf.
What happens if the office is hit by ransomware?
Protected, separated backup lets you restore the data without paying, and the protection we install is meant to prevent the attack in the first place. A business stopping fault is handled within 30 minutes.
We are a small agency, is it worth it for us?
Yes. A right sized package for a fixed monthly amount that covers support, protection and backup. Even a small agency holds information that must not leak or be lost.
How much does managed IT for insurance and finance cost?
The price is set by the number of stations, servers and systems, and the level of security required. We build a fixed monthly package with no surprises, and start with a free assessment call that ends with a clear quote.
What response time do you commit to in writing?
Response to every call within 10 minutes, a critical outage handled within 30 minutes, 24/7 availability. Written into a signed agreement, not promised over the phone.

Solutions for more fields

The same team and the same SLA also serve: Law firms · Accountants and bookkeeping · Clinics and practices · Hi-tech and startups · Architecture and design studios. You'll find the full service package on the page IT services for businesses, and the IT management dashboard that we set up for every client.