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MO-TECHIn business since 2008Microsoft PartnerTel Aviv, service nationwideResponse to every call within 10 minutes
MANAGED IT · INFORMATION SECURITY · AI

Your IT department of the business, without hiring anyone

Full responsibility for all of your IT, from the employee's computer to the server in the cloud. You run the business, we make sure everything works. That is how we have worked since 2008, as a Microsoft Partner in Israel.

Immediate response within 10 minutes Signed SLA 24/7 support at no charge Microsoft Partner
The four pillars

All of your business IT, one address responsible for everything

Instead of chasing one vendor for the server, another for the network and a third for hardware, you have a single partner who knows your entire environment and owns it end to end.

Managed IT services

Ongoing maintenance, servers and networks, backups and day-to-day support for your staff. Everything is monitored and documented, and handled before anyone in the office notices.

  • Proactive 24/7 monitoring
  • File servers, email and cloud
  • Full backup and recovery

Information and cyber security

Protection for workstations, servers and users, built into the service rather than sold separately. Two-factor authentication, role-based permissions, backups that cannot be encrypted by ransomware, and a recovery plan.

  • Endpoint protection
  • Identity and access management
  • Recovery readiness

Equipment at importer prices

Desktops, laptops, servers and network gear, delivered configured and connected. You buy what the business needs, not what is left in someone's inventory.

  • Real importer prices
  • Full installation and setup
  • Warranty and support

AI consulting and implementation

Automations and AI tools built around your processes, measured in time saved, and deployed so company data never leaves the company.

  • Mapping processes for savings
  • Secure rollout
  • Team training
What the service includes

Operational peace of mind, no fine print

Server, network, backup and security are monitored in one place and talk to each other, backed by a signed SLA. This is what you get by default, at no extra charge:

  • Ongoing maintenance of systems and hardware, with the emphasis on prevention before repair.
  • Management of file servers, mail, Microsoft 365 and cloud environments.
  • Backup and recovery for servers and workstations, including long term archiving.
  • Network setup and management, with the guest network kept separate from the company network.
  • Phone and remote support at no charge, 24/7, including nights and holidays.
Service plans

Four ways to work with us

Every business works differently, so we built four tracks. Start with one, and move to another as the business grows.

Hour bank

Buy 20 hours or more up front, and every ticket is deducted from the bank against a detailed report. Transparent, flexible, and you pay only for work done.

One-time service call

Pay per call, no agreement. Right for a small business that needs a technician now and then, not a department.

Per project

A fixed price agreed in advance, based on a written spec. Ideal for setting up an office, upgrading a server or moving to the cloud. The invoice matches the quote.

Monthly retainer

A fixed monthly fee, a dedicated point of contact and continuous monitoring. The track for companies that want an IT department without managing one.

SLA · Service commitment

Not a vague promise, a clause in the agreement

Our response times are written down and signed. When the server goes down and every minute costs money, you are not hunting for a phone number. You know who is handling it and how quickly.

10 min Immediate response to every call
30 min Critical outage handling
Free IT and security assessment

A 30-minute call, clear recommendations clear

We go over your current environment together: equipment, backup, permissions and subscriptions you pay for but don't need. You leave with a clear picture and an action plan, no commitment. Leave your details and we will get back to you on WhatsApp.

Managed IT services: what it means day to day

Managed IT is not a help desk waiting for your call. We know your network, we monitor it and we act before work stops. A drive that starts showing errors gets replaced on a day that suits you, not on the day it fails in the middle of month end closing.

In practice the service includes unlimited phone and remote support, on-site technician visits, management of workstations, servers and the network, Microsoft 365 and permissions management, backups, security updates, printer and telephony management, and guidance on every infrastructure project. All through one point of contact who knows your office and your people, so nothing needs re-explaining on every call.

What turns this into real peace of mind is the documentation. Your network, passwords, vendors and everything we have done are written down and belong to you. Even if you replace us tomorrow, the knowledge stays with you, not in one IT guy's head.

Information security: where Israeli businesses actually get hit

Most breaches we see do not start with a sophisticated hacker. They start with an email that looks real, a password reused in several places, or a server that has not been patched in two years. That is why protection starts with the boring things: two-factor authentication for everyone, role-based permissions, automatic updates and a backup that cannot be encrypted by ransomware.

On top of that we add endpoint protection, malicious email filtering, a managed firewall, separation between the guest network and the company network, and monitoring that alerts on unusual behavior, such as a login from abroad at 3 a.m. And finally, a short training session for employees, because they are usually the first line of defense.

And if something has already happened, we step in immediately: isolate the devices, check what was touched, restore from a clean backup and close the gap. In a properly backed-up business, that is a matter of hours. In one that is not, it is weeks. A single assessment call shows you which side you are on.

Equipment at importer prices, with installation and setup

We buy directly from the importers and add a small, fixed margin, because we make our money on service, not on hardware markup. You get a price that is usually below retail, plus someone who tells you what not to buy.

The equipment does not just show up in a box. A new computer arrives configured, joined to Microsoft 365 or your domain, with Office, protection and backup, and with the files and printers from the previous machine. A server or network equipment is installed on site and enters our monitoring and documentation from day one.

The shop carries over 2,000 products in 15 categories, with transparent prices before VAT: Laptops, Monitors, Servers and storage, Software and licensing and more. Not listed? Message us on WhatsApp and we will source it.

AI in business: where it works and where it's a waste

AI adoption starts with a process that hurts, not with a tool everyone is talking about. We sit down with your workflows, mark where people burn hours on repetitive work, and implement one tool there that makes the difference. Then we measure, in hours, whether it really saved anything.

Among the things we do: rolling out AI assistants for service and sales teams, summarizing meetings and documents, automations that connect systems, and proper data access management so company documents never end up in a free tool that trains on them.

The part you feel in your wallet is cost control. AtA dashboard we build for every client See how many seats you paid for on each tool, how many are actually in use, and what you can cancel this month. That is where companies find dead seats and subscriptions nobody remembers buying.

FAQ

Frequently asked questions about business IT services

What exactly are managed IT services?
It is a model where an outside company manages all of your business IT for a fixed monthly fee: support, monitoring, security, backup, updates and vendor management. Instead of paying per incident and hoping there will be none, you get a framework with signed response times and proactive care that prevents most problems before they happen.
How fast do you respond to an outage?
Response to every ticket within 10 minutes, and a disabling outage handled within 30 minutes, 24/7, nights and weekends included. It is written into the agreement you sign, not promised over the phone.
At what business size does this pay off?
From 5 employees up it already pays off in most cases, and from 10 employees it is almost always cheaper than hiring a full-time IT person. For smaller businesses we build a slimmed-down package: backup, protection and support, and nothing you don't need.
We already work with an IT guy. Can we switch to you?
Yes, and it happens a lot. We start by mapping what you have, collect passwords and documentation, build a clear picture and move to orderly management without taking the business down for a single day. We can also work alongside an in-house IT person and back them up.
What happens to the equipment we already have?
We keep using it. We check what is worth upgrading, what to replace and what can stay another two years, then build a phased replacement plan instead of spending it all in one quarter. Whatever breaks along the way is fixed in our repair lab.
Do you also work with companies whose teams work from home?
Yes, and by now it is the default. We manage employee computers from anywhere: remote installs and permissions, protection for the device itself and secure access to company systems.
Where do you provide service?
Across the centre of the country and the Shfela, including Tel Aviv, Ramat Gan and Givatayim, Herzliya, Petah Tikva, Rishon LeZion, Holon, Rehovot, Nes Ziona andBe'er Ya'akov. We provide remote support nationwide.

Need a website too? We build websites for businesses to a 2026 standard: fast, accessible to the Israeli standard, ready for Google, with the domain and mail kept in order and in the company name.