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MO-TECHIn business since 2008Microsoft PartnerTel Aviv, service nationwideResponse to every call within 10 minutes
MO-TECH · Clinics and practices

Computer and IT services for clinics and practices

In a clinic and a practice the system has to work while a patient sits in front of you, and the medical data has to be protected. We have supported clinics and practices since 2008: records and queues always available, personal data protected by law, and backup that is genuinely tested.

Response within 10 minutes 24/7 availability Microsoft Partner Since 2008
What matters specifically in your field

The IT a clinic really needs

We handle the whole infrastructure: queue and medical record systems, protection of personal data under the Privacy Protection Law, automatic backup, and workstations that run continuously in front of patients.

Protection of medical data

Personal medical data is among the most sensitive there is. Encryption, role based permissions, two step verification and email filtering, to meet the Privacy Protection Law and keep patients' trust.

Availability in front of the patient

The queue and record system has to work while a patient sits in front of you. Continuous monitoring and a reply within 10 minutes, because every minute of downtime is a patient waiting.

Backup that is genuinely tested

Automatic backup in three copies with a regular restore test, not just a setting no one checked. A record that was lost comes back, and ransomware does not take over the medical history.

Several stations and branches

A network that connects treatment rooms, reception and additional branches, with secure access between the locations and printers and stations that always work.

What the service includes

A complete IT department, without hiring anyone

Ongoing IT support

Unlimited phone and remote support, a technician who comes to the office when needed, and fixes for computers, printers, email and network. Continuous monitoring catches the problem before anyone in the office notices it.

Information and cyber security

Protection for every endpoint and server, a managed firewall, malicious email filtering, two factor authentication, employee training, and backup that passes a real recovery test instead of just being configured.

Server, network and cloud management

On premises and cloud servers, Microsoft 365 and Azure, switches and access points, VPN for working from home, and permissions by role, not for everyone.

Backup and recovery

Backup in three copies, one of them off site, recovery tests scheduled on the calendar, and protection against ransomware that tries to encrypt the backup itself.

Computer equipment at importer prices

Computers, monitors, servers, network gear and mobile devices at importer prices, including setup and file transfer from the old machine, so your employee sits down and gets to work.

AI consulting and implementation

Choosing the tools that fit your business, embedding them in your actual workflows, training your team, and a dashboard that shows who really uses what and what you are paying for.

Arrival and response time

Most of the clinics we support are in Tel Aviv and the center, and we are there regularly. A reply within 10 minutes, a business stopping fault within 30 minutes, and a scheduled visit usually the same day.

Want to see how it works for you? You can book a free assessment, Book a technician for a one time visit, or buy equipment to the store at importer prices.

FAQ

Frequently asked questions about IT services for clinics and practices

Do you meet the Privacy Protection Law requirements for medical data?
We build the protection around the requirements: encryption, role based permissions, two step verification, access logging and protected backup. That keeps medical data protected and controlled.
Our queue system is from an external vendor, do you handle it?
Yes. We take care of its availability, its backup and the network connection, and handle faults with the vendor on your behalf so you are not left stuck in front of a patient.
We have several treatment rooms and a reception station, how do you connect it all?
We lay a network that connects all the stations, with proper separation between the staff network and the guest network, and make sure the printers and stations run continuously.
What happens to the data if a computer is stolen or breaks?
The data is encrypted and backed up, so a lost computer does not expose medical data, and a broken station is replaced without a single record lost.
How much does managed IT for clinics and practices cost?
The price is set by the number of stations, servers and systems, and the level of security required. We build a fixed monthly package with no surprises, and start with a free assessment call that ends with a clear quote.
What response time do you commit to in writing?
Response to every call within 10 minutes, a critical outage handled within 30 minutes, 24/7 availability. Written into a signed agreement, not promised over the phone.

Solutions for more fields

The same team and the same SLA also serve: Law firms · Accountants and bookkeeping · Hi-tech and startups · Architecture and design studios · Insurance and finance. You'll find the full service package on the page IT services for businesses, and the IT management dashboard that we set up for every client.